Refund Policy

30-Day Refund Policy

​

Last updated: March 14, 2025 

At NightTime Guru we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, we're here to help.
 

Refunds

​

You have 30 calendar days to request a refund from the date you received your item. To be eligible for a refund, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and accompanied by the receipt or proof of purchase.

 

Refund Process

 

To initiate a refund, please contact us at [Your Contact Email] with the details of your purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Non-Refundable Items

 

The following items are non-refundable:

• Items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

• Items returned more than 30 days after delivery.

 

Exchanges

 

We only replace items if they are defective or damaged in transit or by the manufacturer.  Please order the correct sized item.

 

Contact Us

 

If you have any questions about our Refund Policy, please contact us at:

• Email: nighttimeguru@gmail.com

• Social : all socials @nighttimeguru (most active on tiktok and IG. I check every few minutes.